Shipping policy
Last Updated: October 12, 2026
At LÜV, we aim to ensure that every order is processed quickly and delivered safely. Please review our shipping and delivery information below.
1. Shipping Destinations
We currently offer shipping to:
Lithuania
Latvia
Estonia
Orders are shipped through our trusted delivery partners, including LP Express.
Available delivery options will be displayed at checkout.
2. Processing & Delivery Times
Orders placed and successfully paid for before 15:00 (Lithuanian time) on business days are generally dispatched on the same day.
Orders placed after 15:00, during weekends or on public holidays are normally processed on the next business day.
Estimated delivery time: 2–3 business days from payment confirmation.
Delivery times are estimates and may vary during holidays, promotional periods or due to unexpected courier delays.
We will make reasonable efforts to inform customers of any significant delays.
3. Shipping Costs
We offer the following shipping rates across Lithuania, Latvia and Estonia:
FREE SHIPPING — Orders of €50 or more
All orders with a total product value of €50 or more qualify for free standard shipping.
PAID SHIPPING — Orders below €50
Orders below €50 are subject to shipping charges.
The exact shipping cost will be calculated and displayed at checkout before payment.
There are no hidden shipping fees.
4. Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email with tracking information, where available.
LP Express shipments can be tracked here:
https://www.post.lt/siuntu-sekimas
Tracking information may take some time to become available after dispatch.
5. Delivery Information
Please ensure that your name, telephone number, email address and delivery information are correct when placing your order.
If you notice an error, contact us at info@breatheluv.com as soon as possible.
If a parcel is not collected from a parcel locker within the carrier's specified collection period, it may be returned to the sender.
If this happens, please contact our support team to discuss the available options.
The risk of loss or damage remains with us until you, or a person designated by you other than the carrier, receive the goods, except where applicable law provides otherwise.
6. Returns
Customers generally have the right to withdraw from their online purchase within 14 calendar days of receiving their order, subject to applicable legal exceptions.
To request a return, please contact info@breatheluv.com within the applicable withdrawal period.
After notifying us of your decision to withdraw, you must send the eligible products back within the following 14 days.
Packaging & Hygiene
Each LÜV inhaler is individually packed in a protective, single-use plastic pouch and placed inside its original cardboard tube.
Customers may open the outer cardboard tube to inspect the individually packaged product.
For change-of-mind returns, we recommend keeping the individual protective pouch unopened and undamaged.
Products supplied with hygiene seals may be excluded from change-of-mind returns after unsealing where the applicable legal hygiene exception applies.
Bundle Returns
LÜV bundles, including the Duo Pack, are sold as complete sets.
Under our voluntary return policy, bundles cannot be separated for individual partial refunds.
Customers requesting a full bundle return should return all included products, accessories and complimentary gifts.
Mandatory statutory consumer rights remain unaffected.
For complete information, please review our Refund & Returns Policy.
7. Return Shipping Costs
Customers are responsible for paying the return shipping costs for change-of-mind returns.
We do not provide free return shipping for change-of-mind returns.
For a valid withdrawal from an entire order, the original standard delivery cost will be refunded where required by law. Additional charges for premium or express delivery are not refundable beyond the standard delivery rate.
If a product is defective, damaged or incorrect, necessary return shipping expenses will be covered by LÜV where required by applicable consumer protection law.
8. Damaged or Incorrect Orders
If your order arrives damaged, defective or contains incorrect items, please contact us as soon as reasonably possible.
Email: info@breatheluv.com
Please include your order number, a brief description of the issue and photographs where available.
Our team will review the situation and provide an appropriate solution in accordance with applicable consumer protection laws.
9. Contact Information
For shipping, delivery or return-related questions, please contact:
Company: MB Kazmo
Brand: LÜV
Website: www.breatheluv.com
Email: info@breatheluv.com
Registered Address: Rasos g. 19, Kalviškių k., LT-14106 Vilniaus r., Lithuania